Returns
& Refunds
If
you are for any reason dissatisfied with any item purchased online, you may
Contact our Head office and expect a full refund, replacement or exchange,
provided you have the original tax invoice, and it is in a saleable condition.
Should you not have an invoice, we will be happy to exchange your purchase at
the current system price. Electronics and accessories and certain other
merchandise are covered by separate warranties.
Cancellation
If
for any reason you would like to cancel an order this may be done by email, on
our website, mobi site or apps or by contacting our Head office on +91 94089 90075
You will only be able to cancel orders until midnight on the day prior to the
date of delivery. We may debit your payment card for the delivery fees in
respect of any late cancellations. If you cancel your payment for any reason or
if your payment card should cease to be valid for whatever reason, you will
remain liable for the full purchase price, including all related costs. We
reserve the right to cancel any sale and/or your registration in the event of a
breach of any of these or the General Terms.We regret that no order will be
accepted if we identify a material error in the description of any of our goods
or services or their prices on our website, mobi site and/or apps. Packaging
may vary from that shown on our website, mobi site and apps. All products
displayed on our website, mobi site and apps are subject to availability and
will be delivered only within the Republic of India to areas where we deliver. Should
no-one be in attendance at the time of delivery, the driver will keep the
products and leave a notice. The driver will try to contact you to make new
arrangements for delivery or collection. We reserve the right to charge an
additional delivery fee should it be required. Our liability for any delay in
delivery is limited to re-delivery at a later agreed time at no additional
charge.
Should
a product be damaged or missing any parts or accessories at the time of
delivery / collection, please notify us within 7 days of such delivery /
collection by contacting our head office.
We
will arrange to collect the product from you at no charge. Once we have
inspected the product and validated your return, we will at your choice repair
/ replace the product as soon as possible (if such repair is possible/ we have
the same product in stock to use as a replacement) or credit your account with
the purchase price of the product (or refund you if that is your preference).
If
we accidentally deliver the wrong product to you, or if the product is not as
described on the Website, please notify us and we will collect the product from
you at no charge. If the product is missing any accessories or parts, you will
need to contact our head office to log an
exchange inspection. Once we have inspected the product and validated
your return, we will at your choice deliver the correct product to you as soon
as
possible (if the correct product is available); or credit your account with the
purchase price of the product within 10 days of the return (or refund you if
that is your preference)
You
can return an unwanted product to us at no charge, provided: